ITEC :Indian Technical and Economic Cooperation

COMPLETED ITEC

Course Name:	INTERNATIONAL PROGRAMME ON QUALITY MANAGEMENT IN POSTAL SECTOR
Duration:	17-Feb-2025 To 28-Feb-2025
Institute Name:	RAFI AHMED KIDWAI NATIONAL POSTAL ACADEMY
Aim & Objective:	TO DEVELOP AN UNDERSTANDING OF THE NEED FOR BETTER QUALITY OF SERVICE IN POSTAL SECTOR, TO INTRODUCE THE CONCEPT OF TOTAL QUALITY MANAGEMENT, TO EXPOSE TO THE PARTICIPANT BEST PRACTICES IN IMPROVING QUALITY OF SERVICE IN INDIA POST AND OTHER POSTAL ADMINISTRATIONS AND TO UNDERSTAND STANDARDISATION AND MEASUREMENT OF QUALITY OF SERVICE. TO UNDERSTAND THE STRENGTHS OF THE POSTAL SERVICES IN ENSURING LAST MILE MAIL CONNECTIVITY, LAST MILE CASH DELIVERY, FINANCIAL INCLUSION, EFFECTIVE DBT PAYMENTS, USING TECHNOLOGY AS AN ENABLER.
Target Group:	MANAGERS OR POSTMASTERS WHO WANT TO ACQUIRE THE SKILLS TO DEVELOP A BETTER QUALITY OF SERVICE IN THE POSTAL SECTOR
Open for Paricipants From:	ALL COUNTRIES
Participants Attended So far:	26