Brand Logo
ITEC :Indian Technical and Economic Cooperation

Home >  RAFI AHMED KIDWAI NATIONAL POSTAL ACADEMY  ,  GHAZIABAD

 

Rafi Ahmed Kidwai National Postal Academy is an apex training institute which is recognized by the DOPT as a Central Training Institute. The Academy imparts induction as well as in-service training to the senior level officers of Indian Postal Service and other managerial cadres of India Post. It also imparts training to managers of other Postal Administrations under the ITEC/SCAAP Scheme & IAFS-II Scheme organized by the Ministry of External Affairs since last many years.

Institute address: KAMLA NEHRU NAGAR, GHAZIABAD-201002 INDIA


ITEC Coordinator Details:

NameEmail IDContact Detail
Mr Manoj Kumar Yadavjtdir1[DOT]raknpa[AT]indiapost[DOT]gov[DOT]in 9582389111 / 01202789394
Courses available for Training Year : 2025-2026
You can browse the available courses on clicking the links below:

S.No. Name of Courses From To Open for Paricipants From Participant Profile SynopsisApply NowCourse Type
1INTERNATIONAL PROGRAM ON QUALITY MANAGEMENT IN POSTAL SECTOR09-Feb-202620-Feb-2026ALL COUNTRIESMANAGERS AND POSTMASTERS WHO WANT TO ACQUIRE THE SKILLS TO DEVELOP A BETTER QUALITY OF SERVICE IN THE POSTAL SECTORTO DEVELOP AN UNDERSTANDING OF THE NEED FOR BETTER QUALITY OF SERVICE IN POSTAL SECTOR, TO INTRODUCE THE CONCEPT OF TOTAL QUALITY MANAGEMENT, TO EXPOSE TO THE PARTICIPANT BEST PRACTICES IN IMPROVING QUALITY OF SERVICE IN INDIA POST AND OTHER POSTAL ADMINISTRATIONS AND TO UNDERSTAND STANDARDISATION AND MEASUREMENT OF QUALITY OF SERVICE. TO UNDERSTAND THE STRENGTHS OF THE POSTAL SERVICES IN ENSURING LASTMILE MAIL CONNECTIVITY, LAST MILE CASH DELIVERY, FINANCIAL INCLUSION, EFFECTIVE DBT PAYMENTS, USING TECHNOLOGY AS AN ENABLER.
Details		ITEC
2POSTAL TECHNOLOGIES & AUTOMATION09-Feb-202620-Feb-2026ALL COUNTRIESMANAGERS AND POSTMASTERS WHO WANT TO ACQUIRE THE SKILLS IN POSTAL TECHNOLOGY & AUTOMATIONTO EQUIP THE PARTICIPANTS WITH THE KNOWLEDGE AND TOOLS REQUIRED TO LEVERAGE TECHNOLOGY AND AUTOMATION FOR MODERNIZING POSTAL OPERATIONS, IMPROVING EFFICIENCY, AND DELIVERING SUPERIOR CUSTOMER EXPERIENCES. TO DEVELOP AN UNDERSTANDING OF THE NEED FOR BETTER QUALITY OF SERVICE IN POSTAL SECTOR, TO INTRODUCE THE CONCEPT OF TOTAL QUALITY MANAGEMENT, TO EXPOSE TO THE PARTICIPANT BEST PRACTICES IN IMPROVING QUALITY OF SERVICE IN INDIA POST AND OTHER POSTAL ADMINISTRATIONS AND TO UNDERSTAND STANDARDISATION AND MEASUREMENT OF QUALITY OF SERVICE.
Details		ITEC
3INTERNATIONAL ADVANCED POSTAL MANAGEMENT PROGRAMME08-Dec-202519-Dec-2025ALL COUNTRIESPOSTAL OFFICER AT MIDDLE MANAGEMENT LEVEL. POSTMASTERS MANAGING THE POSTAL SERVICESTO MAKE THE POSTAL MANAGER COMPETENT IN HANDLING POSTAL AND MAIL OPERATIONS, TECHNOLOGY MANAGEMENT, QUALITY MANAGEMENT AND BUSINESS MANAGEMENT. THE OFFICERS WILL ALSO BE ENRICHED WITH LEADERSHIP SKILLS. TO UNDERSTAND THE STRENGTHS OF THE POSTAL SERVICES IN ENSURING LAST MILE MAIL CONNECTIVITY, LAST MILE CASH DELIVERY, FINANCIAL INCLUSION, EFFECTIVE DBT PAYMENTS, USING TECHNOLOGY AS ON ENABLER.
Details		ITEC
4LEADERSHIP DEVELOPMENT PROGRAMME08-Dec-202519-Dec-2025ALL COUNTRIESPOSTAL OFFICERS AT MIDDLE MANAGEMENT LEVEL, POSTMASTERS MANAGING THE POSTAL SERVICESTO DEVELOP THE LEADERSHIP QUALITIES OF POSTAL MANAGERS TO HELP THEM LEAD THEIR TEAMS EFFECTIVELY, PROVIDE QUALITY POSTAL SERVICE & INCREASE BUSINESS IN THEIR RESPECTIVE ORGANIZATIONS.
Details		ITEC
5INTERNATIONAL MAIL MANAGEMENT PROGRAM10-Nov-202521-Nov-2025ALL COUNTRIESPOSTAL OFFICERS AT MIDDLE MANAGEMENT LEVEL, MANAGERS HANDLING INTERNATIONAL MAIL OPERATIONS , MAIL ACCOUNTING & MAIL MANAGEMENTTO MAKE THE POSTAL MANAGER COMPETENT IN HANDLING MAIL OPERATIONS, MAIL ACCOUNTING AND MAIL MANAGEMENT, TO MAKE THE POSTAL MANAGER UNDERSTAND TECHNOLOGY MANAGEMENT AND QUALITY MANAGEMENT. THE OFFICERS WILL ALSO BE ENRICHED WITH LEADERSHIP SKILLS.
Details		ITEC
6POSTAL E-COMMERCE & DIGITAL SERVICES10-Nov-202521-Nov-2025ALL COUNTRIESPOSTAL OFFICERS AT MIDDLE MANAGEMENT LEVEL, MANAGERS HANDLING MAIL OPERATIONS , MAIL ACCOUNTING & MAIL MANAGEMENTTO EMPOWER THE POSTAL MANAGERS WITH KNOWLEDGE, STRATEGIES, AND TOOLS TO ADAPT, INNOVATE, AND THRIVE IN THE DYNAMIC LANDSCAPE OF E-COMMERCE AND DIGITAL POSTAL SERVICES, ENSURING SUSTAINABLE GROWTH AND ENHANCED CUSTOMER EXPERIENCE, TO MAKE THE POSTAL MANAGER COMPETENT IN HANDLING MAIL OPERATIONS, TECHNOLOGY MANAGEMENT, QUALITY MANAGEMENT. THE OFFICERS WILL ALSO BE ENRICHED WITH LEADERSHIP SKILLS.
Details		ITEC